Reporting suspicious activity quickly can help prevent further harm.
Act quickly.
Report the incident
Contact Fiducian immediately if something does not look right.
Call: 1800 653 263
Email: info@fiducian.com.au
You can also report scams to:
• Scamwatch
• The Australian Taxation Office
Providing details such as the date of the incident, screenshots and contact information can assist investigations.
Secure your accounts
Immediately change your:
• Fiducian online account password
• Email password
• Banking passwords if necessary
Seek support
If your identity may have been compromised, you can contact IDCARE for specialist assistance.
They can help you develop a recovery plan and limit further risk.