Before you meet your financial adviser for the first time, you’ll receive important information to review, along with details of any documentation you may need to bring to your appointment.

At your first meeting, your financial adviser will take the time to get to know you and develop an understanding of your personal situation, your goals and what matters most to you. This ensures the financial advice we provide accurately reflects your lifestyle and financial needs.

Your financial adviser will review your current financial position, including your income, assets, debts, superannuation, investments and any estate planning arrangements. Together with the goals and aspirations you have shared, this helps your adviser gain a clear picture of your financial situation and identify any opportunities or gaps that may exist.

Your adviser will take the time to design a financial strategy tailored to your goals, priorities and financial situation. This may include recommendations around investments, superannuation, retirement planning or protecting your family’s financial future.

These recommendations will be presented in a personalised document called a Statement of Advice, which outlines the strategies and the steps involved.

Your adviser will meet with you to explain your financial plan, talk through the recommendations and answer any questions you may have. This ensures you understand the strategies and feel comfortable with the next steps.

Once you’re comfortable with the recommendations, your adviser will work with you to put the agreed strategies into place. We take care of the paperwork so you can focus on what’s important.

Your relationship with your adviser doesn’t end once your plan is implemented. They will continue to meet with you to review your progress, adjust your strategy as your circumstances change, and help keep you on track towards your goals.